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Frequently Asked Questions

01

HOW DO INSURANCE CLAIMS WORK?

Insurance claims can be complicated and confusing. We'll work with you to make sure you're set up to ask teh right questions and get the support you need. 

02

HOW DO I CONTACT FOR INSURANCE?

First, we suggest talking to your agent. But just in case you need it, here's a list of important numbers. 

State Farm: 1-877-485-6943
American Family: 1-888-26-0394
Allstate: 1-800-255-7828
Farmers: 1-855-287-2149
Farmers Mutual: 1-402-434-8300
Allied: 1-800-532-1436
Shelter: 1-800-743-5837
Safeco: 1-800-332-3226
Liberty Mutual: 1-888-398-8924
Nationwide: 1-877-669-6877
Buckeye: 1-937-778-5000
Auto Owners Insurance: 1-517-323-1200
EMC Insurance: 1-800-447-2295
Progressive Home Insurance: 1-800-776-4737
Farm Bureau: 1-866-399-3237
Travelers: 1-800-252-4633

03

ARE CREDIT CARDS ACCEPTED?

You can pay with a credit card and a 3.5% service fee will be added. You can also pay with cash or check for no additional charge. 

04

WHEN WILL MY ROOF BE BUILT

Installation times can vary depending on the season and the weather. You will be notified via phone and/or email regarding your project start date as well as expected material delivery date. This typically happens the week before your projected start date. 

05

IS THE ROOF AND GUTTER JOB THE SAME CREW?

No, we have two separate crews because the gutters are always replaced/built after the roof. 

06

WOULD BY PROJECT BE CONSIDERED A CONSTRUCTION ZONE?

Yes. Please make sure that pictures are off the walls and precious items are stored safely. Also, be aware that debris will be falling around the property and could enter a neighbor's property. It is best practice to inform your neighbors of this if your property lines are close to your roof. All debris will be cleaned up after the roof is fully complete. 

07

WHAT IS THE AVERAGE BUILD TIME?

Three to four days, normally. There are situations that can create longer turnaround, such as if the roof is especially steep or large. Usually, anything under 3,000 square feet will be completed within 3-4 days. 

08

WHAT IS THE LIFESPAN OF YOU SHINGLES? 

In roofing, like anything else, there are many choices, depending on what you want and need. Our shingles can last anywhere from 20 years and beyond. 

09

ARE YOUR CREWS REGISTERED, Bonded, and INSURED?

Yes, we're licensed in both Oregon and Washington. While it's rare that property get damaged or an installer gets hurt, we're well-insured so you won't be liable for any accidents. 

10

How long does a roof last?

The lifespan of a roof depends on the material used, the quality of installation, and the local climate. Some roofing materials, such as asphalt shingles, may last for 20-30 years, while others, such as metal roofing, can last for 50 years or more.

11

How much does it cost to replace a roof?

The cost to replace a roof can vary significantly depending on the size of the roof, the roofing material used, and the location of the home. On average, roof replacement costs range from $7,000 to $15,000 for a typical residential home, but can be much higher for larger or more complex roofs.

12

How do i know if I need a new roof?

There are several signs that you may need a new roof, including missing or damaged shingles, leaks in the roof or ceiling, and visible signs of wear or deterioration. It is also a good idea to have a professional roof inspection every few years to ensure that your roof is in good condition and identify any potential issues before they become major problems.

13

How can I extend the life of my roof?

Proper maintenance and repair can help extend the life of your roof. This includes regularly cleaning out gutters, fixing damaged or missing shingles, and addressing any leaks as soon as possible. You should also consider hiring a professional to inspect and maintain your roof on a regular basis.

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